Skip to main content

Computers Page

The Computers page serves as an overview of the computers that are being monitored by your company with the help of the Vistar agent or a supported MDM (mobile device manager).

Computers with the Vistar Agent Installed​

After the installation of the Vistar Agent on your employees' computers, a list will be generated, featuring details about each computer used by your employees. In each row, there will be either a checkmark or an X denoting the status of various security measures for each user.

Accessing the Computers Page​

  • Choose 'Computers' in the navigation panel on the left side.
  • You'll then see a roster of assets that vistar monitors and tracks.
  • If you click on a particular user's name, you'll access further details about the individual, including onboarding status, granted access, offboarding status, and computer information.

Column Information​

A green checkmark signifies that the asset has fulfilled the security protocol requirements, while an X indicates that the asset has not met the security protocol criteria.

  • Owner: The individual who possesses the asset
  • Monitoring: The system or software responsible for tracking this asset?
  • OS: The operating system running on the asset
  • PW: Does this asset employ a password manager?
  • HD: Is the hard drive encrypted on this asset?
  • AV: Is there an anti-virus program installed on this asset?
  • SL: Is screen lock activated to secure the device after periods of inactivity?
  • Last Check: When was the most recent scan of this asset conducted by the agent or MDM?"

Reassigning or Removing a Computer​

  • Pick a particular name from the list.
  • Scroll down to the bottom of the Computers tab and select 'Edit Details.'
  • Proceed to Add or modify the relevant information.

Exporting Computer List​

  • To obtain a copy of your asset list, click on the 'Export' option located at the top right corner of the page.
  • This action will initiate the download of a .csv file containing the list of computers.

Troubleshooting​

If a computer has the Vistar Agent installed but does not appear on this page, please click on the 'Troubleshooting' link located at the bottom of the page:

  • The text box that appears will offer instructions for macOS, Windows, and Linux devices:

Unmonitored Computers​

  • Employees lacking the vistar Agent installation will be found within the "Unmonitored" section:
  • If you prefer not to have your employees perform a self-installation of the Visar Agent, you can choose to execute a script for an automated installation on your MDM-provisioned computers. You can find this script under the 'Use your MDM system to install the Visar Agent' option located at the bottom of the page.